Dear Carol, I would like to thank you so very much for your assistance, for the prompt and professional way you were able to make time and information available to my client. As you can see from his email below, he is very happy with all that we have done for him. I hope to work with you again in the future, Sincerely, Susanne Nielsen, Copy of my client´s email to IOR: I would like to say thank you for the great and fast assistance and support from your side.( include your team ) Also I won't miss to say the support from Susanne and Carol were great and professional. Much better than my last move experience. Regards